What is GreenPower?
GreenPower is government certified, renewable energy that households and businesses can purchase. It is the easiest way to significantly reduce your impact on climate change.
GreenPower comes from energy sourced from the sun, wind, water and waste which is considered as zero greenhouse gas emissions energy. It is bought by Discover Energy as your energy retailer on your behalf. GreenPower is the only voluntary government accredited program in Australia.
The electricity we use at home or work causes greenhouse gas emissions because approximately 81% of Australia's electricity is generated by fossil fuel powered generators, which emit carbon into the atmosphere. [1]
However, by purchasing GreenPower certified renewable energy that produces no net greenhouse gas emissions, you can reduce, or even eliminate the greenhouse gases produced by electricity use.
How does Discover Energy’s GreenPower Energy work?
When you choose a GreenPower Energy product, Discover Energy commits to purchasing the equivalent amount of renewable energy from certified GreenPower generators on your behalf. This ensures that more clean energy is added to the grid.
You can choose to apply GreenPower to some or all of your energy consumption. If we don't have a GreenPower plan to suit your needs, let us know, we are committed to reducing greenhouse gases wherever we can and are happy to work with you to achieve this goal.
Our GreenPower Plans
| GreenPower | GreenPower charges (including GST) |
|---|---|
|
10% of total kWh X $0.0495 |
|
20% of total kWh X $0.0495 |
|
100% of total kWh X $0.0495 |
Where our renewables come from
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Safety advice for our customers in flood-affected areas
2021-03-22If you have experienced a power outage as a result of the current flood conditions across NSW, we encourage you to contact and follow the updates from your network distributor. Here is the list of networks distributors across NSW. (Note: you can find out your specific energy distributor from the top right of your Discover Energy bill). Network faults and emergencies Ausgrid NSW Sydney metro (inner, northern and eastern) and surrounds 13 13 65 Endeavour NSW Greater Western Sydney, the Blue Mountains, Southern Highlands and the Illawarra, and the South Coast 13 37 18 Essential Energy NSW Country and regional NSW, southern regional QLD 13 23 91 Important Safety Information (Adapted from advice from Endeavour Energy) When a flood warning is issued: move electric pump motors and portable appliances to an area above the estimated flood height. keep your mobile phone charged and check that you have a torch and portable radio in good working order. Stay tuned to ABC radio for emergency updates know the location of your main switch and meter box switch off electricity to non-essential circuits before they are submerged in rising floodwaters download your energy distributors’s power outage app and follow us on twitter and Facebook for updates. You can who find your energy distributor is via your Discover Energy bill. If you are asked to evacuate: switch off all appliances cut off all electricity to the household by opening the main switch or removing switch fuses at the main switchboard or meter box. Do this even if you have been advised that all power has been cut off to your area make sure you have an evacuation kit with your mobile phone, charger, important phone numbers, medicine, and essential supplies. Treat all power lines as ALIVE and dangerous: keep well clear of ALL POWER LINES and particularly avoid contact with wires which are hanging low or on the ground, dangling in flood water or tangled in trees do not drive across fallen power lines. If power lines have fallen across or have been become entangled in your vehicle, remain inside your vehicle, and call for help. If in danger, open the door and jump well clear keeping your hands off the vehicle and feet together keep a good distance from power wires and poles if boating in floods. If in a wooden or fibreglass boat, do not touch the water or metallic parts of the motor when near wires or poles as they may be alive and dangerous Before power is restored in the event of an outage your energy distributor must inspect the main switchboard and meters of areas that have been flooded. In the interim: do not use electrical appliances which have been in floodwaters do not handle any wet electrical equipment do not replace circuit fuses or restore power to a household which has been flooded until your home has thoroughly dried out and been checked by a licensed electrician Please also refer to our Power Emergency Kit for more safety advice. We are here for you. The safety of our customers is paramount. While enquiries about the physical delivery of electricity, such as power outages, can only be fully addressed by contacting your network distributor, Discover Energy endeavours to assist as much as we can. If you do have an enquiry or require assistance, please call us on 1300 946 898.
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Discover Energy partners with LG Energy Solution
2021-02-11Discover Energy is delighted to announce its partnership with leading international energy storage brand, LG Energy Solution. Households who install an LG Energy Solution RESU (Residential Energy Storage Unit) and augment it with a Sungrow, Goodwe or SolarEdge hybrid-inverter are eligible to become members of Discover Energy’s Virtual Power Plant (VPP) network, which includes access to Discover Energy’s market-leading 45c/kWh solar feed-in tariff. LG Energy Solution is the new member of the LG group of companies, and was formerly the battery division of LG Chem, founded 1947. As the world’s leading battery manufacturer across multiple industries, LG Energy Solution is constantly innovating to deliver superior customer value. Their LG Home Battery range, RESU (Residential Energy Storage Unit), delivers high power and energy-density solutions in a variety of capacities. With diverse inverter compatibility, LG Energy Solution customers can install a system perfectly designed to match their needs. The LG Energy Solution RESU range An emergent technology that is widely recognised as the future of residential energy, a Virtual Power Plant is a network of decentralised solar power-generating sources (solar and storage systems), which work together to provide significant combined resources to the energy grid at times of high demand. At a climate of decreasing solar feed-in tariffs for solar-only households, Virtual Power Plants offer significant advantages for solar + storage users. Utilising stored energy to discharge during times of high demand means that VPP’s such as Discover Energy can offer premium solar feed-in tariffs, with a current solar feed-in tariff offer more than 3x standard state averages. Additionally, being part of Discover Energy VPP also means that members can partake in state-of-the-art energy trading, selling their excess battery energy at exceptional prices. A new, exciting feature of Discover Energy’s VPP is the platform’s ability to buy back energy and recharge batteries remotely for free for members during opportune market conditions. Launching the first operational energy trading platform in Australian in 2020, Discover Energy boasts more than 500 VPP members across SA, NSW and QLD, and will open to Victorian customers in March 2021. “At LG Energy Solution, we are battery technology innovators, and we are delighted to be associated with Discover Energy, an innovator in delivering battery value. As an electricity retailer who combines a premium price for exported solar power along with credits for battery power exported during premium price events, they offer customers an option to get the very best of financial return from their LG Home Battery. We look forward to a long partnership as we jointly embrace the renewable energy revolution” says Philip Crotty, General Manager – Residential LG Energy Solution Australia. “LG Energy Solution is an iconic battery brand known for being at the forefront of storage technology. We are delighted that their RESU range is compatible with three out of four of the inverter brands currently integrated with our VPP platform. This means that in addition to blackout protection and reduced reliance on the traditional energy grid, LG Energy Solution customers can enjoy taking advantage of the significant profit potential that joining a VPP network as Discover Energy can provide. We look forward to working with LG Energy Solution in advancing the awareness and adoption of PV storage, and helping to usher a greener future for all Australians” says Anson Zhang, CEO of Discover Energy. LG Energy Solution RESU batteries are available in 5 different capacities to suit a wide range of households, and can be combined for even larger systems. They are suitable for installation with new solar systems or as a cost-saving addition to an existing solar system with single and 3-phase inverters including global leaders SolarEdge, Goodwe and Sungrow. Please refer to Discover Energy Virtual Power Plant Product Compatibility List for the most up-to-date specifications. For more information on Discover Energy VPP visit https://www.discoverenergy.com.au/vpp or call 1300 946 898 or 0422424064 For more information on the LG Energy Solution RESU range visit https://www.lghomebattery.com.au/
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Discover Energy opens in Victoria!
2021-02-02Discover Energy has officially opened in Victoria. From 16 February 2021, Discover Energy will rollout their great-value, fuss-free plans and famous personalised, multilingual services for Victorian households and businesses across the state. While only electricity plans are currently on offer for Victorian customers, Discover Energy has plans to rollout gas retail services for the state in April 2021. Discover Energy is also slated to open their Virtual Power Plant program for Victorian customers with solar & storage in March 2021. Discover Energy’s expansion in Victoria marks a milestone for the energy retailer, which has rapidly expanded to almost every major Australian city in less than two years. The company also expects to open in WA in September 2021. Discover Energy is noted for its personalised customer service and focus on multilingual markets, with energy sales consultants offering English, Chinese, Korean,Vietnamese, Japanese and Thai speaking-services. Chinese, Korean and Vietnamese speaking customers can access translated versions of the Discover Energy website and the Discover App. Customers can also access 1:1 customer service and energy consultation 24/7 through a range of social media platforms such as WeChat (including a fully-integrated Discover Energy app), Facebook, LINE, Kakao and Zalo. Switch to Discover Energy for Smarter, Cheaper, Greener Energy. Visit https://www.discoverenergy.com.au/compare_plans or ring 1300 946 898 today
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