Discover Energy partners with Sungrow to jumpstart the future of energy trading in Australia
2020-09-28
Australian energy retailer, Discover Energy is pleased to announce the full API integration of their Virtual Power Plant platform with leading global inverter brand, Sungrow. This means that customers who use hybrid Sungrow inverters for their solar-and-battery systems can optimise money earned from selling excess solar power back to the electricity grid by participating in Discover Energy’s Virtual Power Plant and revolutionary energy trading platform.  Discover Energy’s VPP members currently enjoy highest-in-the-market 25c solar feed-in tariffs as well as smart income made from energy trades from discharged excess battery. They also directly support the integration of more renewable energy into the electricity grid, helping ensure Australia’s transition to a greener future. Membership to Discover Energy is free for eligible customers, with no lock-in contracts.   Established in 2019, Discover Energy has leveraged its deep solar DNA from sister company and largest solar distributer in Australia, One Stop Warehouse to create one of the world’s leading electricity trading platforms. Using proprietary algorithm, Discover Energy’s energy trading platform can predict the National Electricity Market spot price every 30 mins with exceptional accuracy. While many VPP projects around Australia remain in nascent stages of development, Discover Energy’s VPP is notably fully operational with rigorous energy trading already in action. Discover Energy’s partnership and API integration with Sungrow hybrid inverters means that current and future Sungrow customers in Australia can access these state-of-the-art technologies offered by Discover Energy’s platform.    “The goal of Discover Energy is to make energy cheaper, greener and smarter for all Australians. We do this by investing and building technologies that propel profits for prosumers (consumer-producers), which in turn cuts down the length of return of investment for solar and battery, while supporting the growing influx of renewable energy into the traditional energy market. Our VPP customers are already reaping the benefits of our work, eliminating power bills altogether and earning income, less than a year since launching the platform. We are delighted to be able to now open our platform for Sungrow inverter customers.” says Anson Zhang, CEO of Discover Energy.   Sungrow Power Supply Co., Ltd (“Sungrow”) is the world’s most bankable inverter brand with over 120 GW installed worldwide as of June 2020. Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters, with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial, and residential applications, as well as internationally recognized floating PV plant solutions. With a strong 23-year track record in the PV space, Sungrow products power installations in over 120 countries, maintaining a worldwide market share of over 15%.  For more information on Discover Energy VPP visit https://www.discoverenergy.com.au/vpp  or call 1300 946 898 or 0422424064   *Discover Energy VPP is currently operational in NSW, SA, SE QLD and will open to VIC market in 2021 
Discover Energy – Công ty điện đầu tiên của Úc có gói dịch vụ dành riêng cho cộng đồng Việt Nam
2020-09-17
Là công ty 100% của Úc, có trụ sở tại Sydney, Discover Energy là đơn vị đầu tiên cung cấp dịch vụ điện gas “đo ni đóng giày” cho cộng đồng người Việt đang sinh sống ở Úc. Dù mới ra mắt thị trường, song Discover Energy đã mạnh dạn đi bước tiên phong, mong muốn mang đến những trải nghiệm tốt nhất với chi phí hợp lý.  Dịch vụ tốt, giá tiết kiệm Discover Energy tự hào với các gói sản phẩm giá cả đặc biệt cạnh tranh, đồng thời luôn hỗ trợ khách hàng trong tất cả công đoạn chuyển đổi dịch vụ. Mức giá từ Discover Energy đảm bảo minh bạch và sát sao với nhu cầu sử dụng thực của từng khách hàng. Khi đến Discover Energy, hãy cho chúng tôi biết hóa đơn mới nhất của quý khách, chúng tôi sẽ đưa ra gói dịch vụ tiết kiệm hơn. “Số hóa” dịch vụ điện gas Là một công ty có nền tảng công nghệ phát triển, Discover Energy sử dụng hóa đơn điện tử thay vì hóa đơn giấy. Người dùng dễ dàng xem hóa đơn online, hoặc tải ứng dụng Discover Energy (Apple và Android) để theo dõi, điều chỉnh cách sử dụng điện gas, cũng như thanh toán và nhận hóa đơn. Ngoài ra, khách hàng có thể kết nối tài khoản của mình với các thiết bị smart-home như Alexa hay Google Home Assistant. “Đo ni đóng giày” dịch vụ cho người Việt Với mong muốn tạo điều kiện để cộng đồng người Việt tại Úc dễ dàng nhận được những trải nghiệm tốt nhất, Discover Energy có tư vấn viên luôn túc trực trên Zalo, Facebook và điện thoại để tư vấn cho từng khách hàng, cả bằng tiếng Việt lẫn tiếng Anh, tùy theo nhu cầu. Mọi thắc mắc về điện gas, dù rắc rối đến mấy, đều sẽ được giải đáp nhanh chóng và dễ hiểu.  Bạn thấy bối rối với việc chọn dịch vụ điện gas? Bạn chuẩn bị dọn đến nhà mới? Hoặc bất kỳ thắc mắc nào liên quan đến điện gas, hãy đến với Discover Energy! Chúng tôi sẽ lắng nghe, thấu hiểu, giải đáp và hỗ trợ quý khách một cách tốt nhất! Chương trình đặc biệt, dành riêng cho người Việt tại NSW Để đánh dấu việc Discover Energy ra mắt dịch vụ đối với cộng đồng Việt Nam, chúng tôi có một chương trình đặc biệt. Hãy gọi Discover Energy ngay hôm nay kèm theo hóa đơn điện mới nhất của bạn. Nếu chúng tôi không thể mang đến gói giá tốt hơn, tiết kiệm hơn, quý khách sẽ nhận được một gift card Eftpos trị giá $100. Không cần đăng ký, chỉ cần hóa đơn điện mới nhất để thực hiện thử thách! Gọi Tư vấn viên Hồng Hoa (Flora) ngay bây giờ để tham gia: Mobile: 0423 251 726Zalo: 0423 251 726 hoặc scan QR code bên dướiFacebook: www.facebook.com/discoverenergyVN *Chương trình chỉ áp dụng cho gói điện hộ gia đình tại NSW, SA và QLD (SE). Không áp dụng cho Solar và Embedded Plans. Mỗi địa chỉ chỉ nhận được một Eftpos gift card. Discover Energy: Mang đến dịch vụ điện gas Tiết kiệm – Tiện nghi – Bền vững  www.discoverenergy.com.au
What’s driving your power bill costs? 4 culprits—and what you can do about it
2020-09-10
As we dive into spring, we’re all looking forward to extra sunshine and warmer weather. But there’s something on the horizon that most of us are not looking forward to: the winter power bill. Because of COVID-19, we’re spending more time than ever at home, meaning that our energy costs are likely to have soared over the cosy season too. But smart management of our energy can make a big difference and help us avoid the dreaded energy bill shock. Here’s a closer look at what else is driving your electricity or gas costs—and how to manage them so that your next bill is much friendlier to your wallet. 1.Vampire Appliances Household appliances such as your plug-in heater, your clothes dryer, fridge or television can be sneaky drivers of household power costs. For example, did you know 5 hours daily usage of a plug-in heater can add an extra $1.70 to your bill a day? Do you have a second fridge? According to energy.gov.au, it might be costing you $172 a year in electricity costs alone. What you can do about it: Choose higher quality, more efficient appliances. It can be tempting to purchase that cheap plug-in heater, but your budget purchase might be much more expensive for you in the long run. Similarly, it’s a good idea to assess whether your current appliances are too old, and not using energy efficiently. When you buy an appliance, aim to find one that has a good Energy Rating and is energy efficient. According to the Government’s Energy Rating website, every extra star rating on Fridges can saves you around 23% in energy costs. Turn off your appliances when not use: Keeping appliances such as your television or game console on standby or sleep mode can costs you money over time, so remember to fully turn off your appliances when not in use.  Take note when you’ve bought a new appliance. Your consumption may have been driven by organic extra use of a new product, or your new appliance may be more inefficient in ways you didn’t expect—it’s a good idea to keep note of this! 2. The weather A ducted air conditioner a notorious driver of electricity costs When the weather becomes been more extreme, for example swelteringly hot or extremely chilly, we are all likely to turn to our appliances for relief. But relying on heating and cooling appliances can definitely amp up your electricity expenses. For example, a ducted air conditioner is one of the most notorious drivers of household electricity costs, and can account for 50% of your electricity bill. What you can do about it: Assess your home in the ways you can better maximise the efficiency of your heating/cooling. Fixing small issues such as drafts from windows and doors, or adding extra shade or cover on windows can have a big impact in keeping the heat or cold in. Also remember that every adjustment to your heating or cooling device—1 degree higher in cold weather or 1 degree lower in hot weather—can increase heating or cooling costs by 5-10%. Also consider insulation options, which can be a cost-effective solution to keeping houses warmer or cooler. 3. Your energy consumption is being estimated If you don’t have a smart meter, your energy consumption must be read physically by a meter reader, or it is estimated by the grid network’s algorithm. These estimated bills can sometimes drive your power costs, particularly if a correction or adjustment is made to the estimate. What you can do about it: Make sure your meter is safe and accessible for the meter reader when they visit your residence to make a reading. For example, keep pets away from the meter.Keep track of your meter and your bills, noting when an estimated reading has been applied.  If your Discover Energy bill is based on an estimated bill that you believe is inaccurate you can send us your own meter reading to replace the estimated read within 10 days of the estimated read date. You can do this by taking a photo of your meter that clearly shows the meter display and sending it to us at service@discoverenergy.com.au. 4.You’ve been switched to a TOU (time of use) tariff plan Perhaps you’ve opted for or have been moved to a Time of Use tariff. This means that you pay more when you use energy during certain times when demand for energy is at its highest (peak demands). When you first switch to a TOU tariff, you might not be aware of your consumption habits and may get a big shock when you get your latest bill by how much you’ve consumed. What you can do about it: Get energy smarter and prepare for peak demand periods: Be aware, and make other people in your residence aware of when peak demands or TOU Tariff charges will apply. Develop a plan for how you will minimise and develop awareness of your energy consumption habits. Small habits, such as using the clothes dryer in off-peak periods, can make a big difference. Get greener, smarter, cheaper energy with Discover Energy. Find out our energy plans here, or get a personalised quote based on your latest energy bill. Upload it here or send it to our Facebook messenger.
LG Chem Saver Offer: Hello, Smart Income!
2020-09-09
Join the Discover Energy VPP (Virtual Power Plant) Membership Advantage Program and gain 25c solar FIT and the ability to trade battery energy on Discover Energy’s game-changing energy trading platform.  Exclusive LG Chem Offer: $100 Guaranteed VPP Smart Income! New LG Chem (LV) installations who sign up to DE VPP network in October will receive a guaranteed VPP Smart Income of $100 over their first 12 months. Become RE100: Discover Energy will also apply free 100% Accredited GreenPower to offset any of your consumption from the traditional energy grid until 31 December 2020, making your home 100% renewable energy for the rest of the year.  Adding a GoodWe inverter? Enjoy an additional $50 guaranteed VPP Smart Income If you’ve added a GoodWe inverter to your new LG (LV) battery, Discover Energy will add an additional $50, increasing your guaranteed smart income to $150 over 12 months.  Hurry! Offer applies to the first 150 units only.  NSW, SA, SE QLD only. Want to join Discover VPP?  Talk to a VPP expert: 1300 946 898 | 0422424064 or email  sales_vpp@discoverenergy.com.au First 150 units only. New installations from 1st September – 31st October only. NSW, SA, SE QLD only. LG Chem LV models only. LG Chem models that are compatible with GoodWe solar inverters are RESU 6.5, RESU10, RESU13.
Smart Home Hack! Bulk Food Recipe: Tasty Granola with Cacao
2020-09-04
Did you know that food wastage accounts 8% of our total greenhouse emissions? While most food wastage happens even before it arrives on your plate, we all can still make a powerful impact by managing our food habits and avoiding waste with smart consumption. One of the best ways to do this and save money is to use a great bulk recipe: something easy that you can whip up over the weekend and enjoy the benefits of, all week long. We’ve asked our staff to send their favourite bulk food ideas and received a great breakfast recipe from our Customer Service Manager, Jessica. So without further ado, here’s a tasty and luxurious cinnamon and cacao granola recipe to tide you over a busy week! It’s the coconut oil that makes this granola super crunchy! Tasty Granola with Cacao Makes 10-12 servings Ingredients 3 cups rolled oats (not instant) 1 x 150g packet slivered almonds 1 x 165g packet seed mix (pepitas & sunflower seeds) 1/2 cup desiccated or shredded coconut 1/4 cup linseeds 1/4 cup cacao nibs (keep the rest in the pantry for future batches or use them in place of chocolate chips in banana muffins) 2 tbsp chia seeds 2 tbsp ground cinnamon 1/4 cup coconut oil (don’t skip this, it’s what makes the granola super crispy!) 1/2 cup honey (or maple syrup if vegan) Method: Preheat the oven to 170 degrees celsius.  Mix all the dry ingredients in a large bowl.  Combine coconut oil and honey in a small bowl and microwave for 30 second intervals until coconut oil is melted.  Add oil and honey mixture to dry ingredients and stir until everything is thoroughly coated.  Spread the granola over 2 large baking sheets that have been covered with baking paper and bake in the oven, stirring regularly for 20-30 minutes or until browned to your liking.  Allow to cool completely on the tray (at least 3-4 hours) before storing in an airtight container for up to three weeks if it lasts that long.  Delicious served with almond milk and some yoghurt or even sprinkled over stewed apples as a dessert or healthy snack! Note: my oven runs hot so your baking time may be longer.  Just keep baking until it reaches the level of brown you prefer.   Discover Energy is an energy retailer that puts green at the forefront of our business. We’re dedicated to providing smarter, greener, cheaper energy for our customers. Check out our current plans or get a personalised quote based on your latest bill by calling us at: 1300 946 898 or messaging us on the Discover Energy Facebook page.
Make a Green difference! New look for accredited GreenPower
2020-09-01
GreenPower has launched a fresh new logo and a new website, ushering a new era for accredited renewable energy for households and business. As an energy retailer committed to cleaner energy, we offer GreenPower products to help our customers make the greener choice for their energy needs. GreenPower’s new logo What is GreenPower? GreenPower is government certified, renewable energy that households and businesses can purchase. GreenPower comes from energy sourced from the sun, wind, water and waste which is considered as zero greenhouse gas emissions energy. When you opt-in to GreenPower, Discover Energy purchases GreenPower energy on your behalf. At Discover Energy, you can choose to opt-in to purchase GreenPower at 10%, 20% or 100% of your total energy consumption. Add 100% GreenPower for the price of 2 cups of takeaway coffee a week GreenPower is the easiest way to offset the environmental impact of your energy use, while ensuring that more accredited renewable energy generators are being integrated to the overall grid. It’s also an affordable green option too. On average, 100% GreenPower costs consumers around $8 a week* – the price of two cups of coffee! Why join GreenPower?  Discover Energy electricity and gas customers If you’re a traditional electricity customer with Discover Energy, the electricity you receive from the grid comes from a range of sources, including emission heavy options such as coal. By opting into GreenPower, any consumption you make will be partly or completely offset by an equivalent purchase of accredited renewable energy. It’s an easy but powerful way to make a difference and help guarantee a renewable energy future for all Australians. How can I join? New customer? Click here to view our GreenPower plans. Opt in to GreenPower when you sign up! Existing customer? Login to My Account to add GreenPower to your plan Discover Energy VPP customers If you’re a solar and battery customer, chances are you are close to using 100% renewable energy. That’s fantastic! But sometimes on a cloudy day or when your consumption is high, you’ll sometimes need to access electricity from the traditional energy grid. By opting in to GreenPower with your VPP membership, you can ensure that your energy use really represents 100% renewable energy. New customer? Opt in to GreenPower when you sign up! Existing VPP customer? Login to My Account to add GreenPower to your plan *According to the official GreenPower website, the outlay for 100% GreenPower for an average Australian household, which consumes around 15-18 kWh each day, is roughly 80c to $1.50 per day. Actual costs depend on price set by your energy retailer and your actual consumption.
Goodbye Power Bills, Hello Smart Income Statement!
2020-08-27
At Discover Energy, we have a not-so-little secret: most our customers who are part of the DE VPP Network don’t receive power bills. That’s because rather than paying us for electricity, we pay them. Instead of an electricity bill, our VPP customers receive smart income statements – a special report that lets them know how much energy they’ve consumed, but also more importantly, how much solar energy they’ve sold back into the grid.  With our highest-in-the-market solar feed in tariffs (25 cents/kwh, guaranteed for 12 months) and state-of-the-art solar energy trading platform, our VPP customers consistently earn back their electricity costs, and a lot more. As a result, VPP customers have the option to cash in their credits and actually receive an income! Being paid for electricity rather than paying for it is the future energy, and with Discover Energy VPP, the future is already here.  Own a solar and battery system? Click Here to find out more about how you can join the DE VPP movement. Phone 1300 946 898 or 0422424064, or email: sales_vpp@discoverenergy.com.au Here’s an example of what VPP customers receive in lieu of a traditional electricity bill: A Smart Energy Report An account summary featuring debits for electricity use and credits for energy sold  As you can see here, this account is in credit. This customer can actually cash out their $133.93 credit, should they wish. You also receive a solar system report that captures your consumption, feed-in to the grid and energy trading.  Own a solar and battery system? Click Here to find out more about how you can join the DE VPP movement. Phone 1300 946 898 or 0422424064, or email: sales_vpp@discoverenergy.com.au 
Name our mascot and WIN a Robot
2020-06-11
Name The DE robot – PLAY Hello this little character has just been launched into Discover Energy to add the smarts to our systems and make our services even better for our Discover Energy customers and is looking for a name ! Can you help? Simply Enter you details in the form below: YOU could be the lucky winner of a remote Control Robot Win a Remote Control Robot Intelligent Programmable Dancing Singing Robot with Infrared Controller Led Eyes Gesture Sensing Robot Kit Valued at over $80 dollars GENERAL COMPETITION TERMS AND CONDITIONS AND ENTRY RULES Robot mascot naming competion  a) Prize only includes 1 Intelligent Programmable Dancing Singing Robot with Infrared Controller Led Eyes Gesture Sensing Robot Kit b) The Winner will be chosen by Discover Energy and notified by email by 30th June 2020 – no other discussion will be entered into. All further rules apply as our standard competition rules stated below. These General Competition Entry Rules apply to all of Discover Energy’s competitions. They may be amended or varied from time to time by Discover Energy. Special Competition Rules may apply to particular competitions, in which case an addendum to these rules will be made for that competition. 1. Who May Enter The competition is not open to: (a) a person who is an employee, officer, servant, volunteer or contractor of Discover Energy or its related bodies corporate or associates or any of its agencies involved with this competition; (b) the spouse, de facto spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), of a person referred to in paragraph (a) above; (c) a person who has used or attempted to use any more than one name in order to qualify to win any contest run by Discover Energy; (d) a person who refuses to comply with or breaches any terms of these General Competition Entry Rules. All contestants acknowledge that Discover Energy can rely on this clause at any time, even if Discover Energy only learns of a person’s ineligibility after Discover Energy has nominated the person as the winner or awarded the prize. Return of the prize or payment of its value to Discover Energy can be required by Discover Energy if this occurs. 2. Prizes Notwithstanding anything else in these Rules, Discover Energy has absolute discretion in awarding prizes in a competition. In order to claim a prize in a competition, the winner must: (a) be eligible to enter under these General Competition Entry Rules and any Special Competition Rules; (b) be announced by Discover Energy as the winner of that prize by means determined by Discover Energy; (c) not be prohibited by any rule of law from using or otherwise enjoying the prize for which he or she has been announced as the winner; (d) demonstrate to Discover Energy’s satisfaction that he or she is the winner of the prize, and if necessary prove that he or she is not prohibited from using or otherwise enjoying the prize (for example, by producing photo-identification, such as a driver’s licence or passport, or signing a declaration to that effect); and (e) comply with any request made by Discover Energy under the General Competition Entry Rules or any Special Competition Rules that apply to that competition; and (f) only one (1) qualifier or winner per family per competition unless otherwise stipulated. Where the winner of a prize is below the lawful age to use or otherwise enjoy the relevant prize, Discover Energy may, in its absolute discretion, award the prize to the winner’s lawful parent or guardian or require the parent or guardian to sign an indemnity and consent for the winner to receive or participate in the prize. Prizes will only be awarded following winner validation and verification. Should a prize winner choose not to accept the prize allocated by Discover Energy, the prize will not be substituted with another prize. All prize items are valued inclusive of GST and Discover Energy takes no responsibility for any variation in item values. Any taxes which may be payable as a consequence of a winner receiving the prize are the sole responsibility of that winner. Prizes are non-transferable and may not be redeemed for cash. If the specified prize becomes unavailable, Discover Energy may substitute a prize of like or equal value. No prohibited prizes will be awarded. Winners will be notified by mail, telephone, email or by any other contact details provided by the winner.. If prizes are sent by post, they are generally sent via Australia Post or private courier. Any loss of prizes by a courier company or Australia Post is not the responsibility of Discover Energy. In that event, Discover Energy may or may not, in its discretion, replace the prize. Upon request by Discover Energy a copy of the General Competition Entry Rules and/or a signed receipt and acknowledgment must be signed and endorsed by any winner to indicate his/her understanding and acceptance of these terms. All unclaimed prizes after ninety days (90) days of being won will be forfeited, and a redraw may take place, all at Discover Energy’s discretion. In the event a winner chooses not to accept a prize, they forfeit any and all claims to the prize which can then be awarded to a competition runner up at the time at the discretion of Discover Energy. The judges’ decision is final and no correspondence will be entered into. 3. Exclusion of Liability Discover Energy takes no responsibility for the loss of prizes due to incorrect or imprecise delivery details provided by an entrant. Discover Energy makes no representations or warranties as to the quality/suitability/merchantability of any of the goods/services offered as prizes. Discover Energy shall not be liable for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained, as a result of accepting any prize or participation in any competition or prize, except for any liability which cannot be excluded by law. A person who enters a competition releases from and indemnifies Discover Energy from and against all liability, cost, loss or expense arising out of acceptance of any prize or participation in any competition including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise. A winner (or his or her parent or guardian as appropriate) may be required to sign and return any liability release and provided by Discover Energy and/or its contractors as a condition of the prize being awarded. Failure to return the signed releases and indemnities will result in the entitlement to the prize being forfeited and a selection of another winner. 4. Disqualification Discover Energy assumes no responsibility for any error, defect, delay, theft or unauthorised access to or alternation of entries. Subject to any written directions given under the applicable law, if for any reason, the competition is not capable of operating as planned, including infection by computer viruses, tampering, unauthorised intervention, fraud or any other causes beyond the control of Discover Energy which corrupts or affects the administration, security, fairness, or proper conduct of the competition, then Discover Energy reserves the right, at its sole discretion, to cancel, terminate, modify or suspend this competition. Discover Energy reserves the right, in its sole discretion, to disqualify any individual for: any reason
Share a Kindness Pandemic
2020-04-03
A Sunny Story Acts of kindness happen in unexpected ways. It happened that way to Sunny Lee, the General Manager of Operations at Discover Energy, who had a leaking roof. Here is her story. Bassil Ayad from HBA Roofing Group and Sunny Lee, the General Manager of Operations at Discover Energy share some kindness (while social distancing) Hello I just want to share this wonderful thing that happened to me in the hope that it inspires you the same way. The story starts with a leaking roof. I have been wanting to fix it for a while, but I had not got around to it.  But, like so many people, I have been working from home lately due to the COVID-19 outbreak. So today, I called a roof tradesman to do the repair. I had never hired him before. He was prompt on time, and in under 30 minutes, my roof was fixed! I asked how much I owed him, and the tradesman said. “Don’t worry about the money. It was only 5-minute, job no need to pay. You know we all go through difficult times now with COVID-19, we are happy to help our neighbor.’   I was stunned by his generosity. I tried to pay him and thank him, but he refused. This one act of kindness really resonated with me. I thought this should not stop here. So, I would like to share this act of kindness with our Discover Energy community members. The reason is to start something small that we can have control of when everything-else seems totally out of control these days.  You may think this is publicity from Discover Energy. It isn’t. It’s about passing on the kindness I was given. I hope, there will be people who would be touched by this story. I will donate for the money which would have been paid to the tradesman to one of our Discover Energy customers who are currently unable to make their energy payment due to COVID-19 pandemic. Discover Energy also donate to the customers who are currently having difficulty paying their energy bill.The credit will appear appeared as a “kindness pandemic credit” on the next bill as we wish to continue the spirit of the trade man’s act of kindness.If any fellow Discover Energy community members also wish to share this act of kindness, YOU can by sharing your credit balance and shout out to us by nominating the amount you wish to pay it forward to help other Discover Energy community members who are struggling to pay their energy bill. Please let us know at customerservice@discoverenergy.com.au. This is totally voluntary; you do not have any obligation to do anything if you don’t wish to. Be safe and take care of each other and your neighbours. Regards, Sunny Donate With your My Account Or donate to go fund me Starting from donations by Discover Energy staff we hope you can join us in helping valuable charities such as St Vincent de Paul Society that are helping people who are struggling to pay basic utilities like electricity. Or you can simply share some kindness and pay it forward.  DO YOU NEED ASSISTANCE? If you’re having difficulty paying your energy bill, you could be eligible for help through the Energy Accounts Payment Assistance (EAPA) Scheme. Speak with your electricity or gas supplier to find out what assistance might be available to you. If you’re not able to arrange a payment plan with your supplier, you can then contact an EAPA provider for an assessment. EAPA providers include St Vincent de Paul Society • Salvation Army Anglicare • Lifeline Mission Australia • Migrant Resource Centres • Independent Community and Neighbourhood Centres • Local Land Councils. Learn more here Keep an eye out for a bear in a window A nationwide teddy bear hunt is helping to keep children occupied during the country’s School closures during Covid-19 safety action, with tens of thousands of homes taking part, and people still aloud to pair up or walk for a brief respite of exercise and fresh air take advantage and keep an eye out for teddies. Inspired by the popular children’s book We’re Going on a Bear Hunt, by Michael Rosen, the real-life bear hunt has been spotted in homes across Australia. Join in the fun and place a teddy bear in your street-facing window, allowing local children to “hunt” for bears in your neighborhood. OK card initiative for the elderly OK cards are appearing in the windows of elderly Australians. The cards are a unique way to ensure the wellbeing of our elderly neigbours during the coronavirus outbreak. The I’m OK cards show one side of the card colored green with a happy face and the other side colored red with a sad face.  Elderly who are in a lockdown can present the card in their window – Green for OK but if you see red you can lend some help and check-in (from a distance).We have created some downloadable has created special red and green cards for their home care clients to display in their windows to let the organisation know if they need help. “I’m OK cards”, with one side of the card coloured green with a happy face and the other side coloured red with a sad face. DOWNLOAD A PRINTABLE OK CARD Kindness on the Sidewalk We spotted this happening around Sydney this week as people woke up to messages of encouragement written in colourful chalk. this might be a fun way to surprise your neighbour and bring a smile. *Kindness Pandemic Any funds donated to the Discover Energy Community will be directly credited towards customers requiring assistance. Funds will be distributed evenly amongst eligible customers on the first day of each month. Funds are not transferable or refundable Credit amounts will appear on eligible customers invoices as a Discover Energy Community Fund credit. Eligibility: To be eligible to receive Discover Energy Community funds customers must: · Be a residential or small business customer; and · Have an active Discover Energy Account; and · Be participating in our hardship program; or · Be actively receiving payment assistance from Discover Energy effective from 20th March 2020 onwards. Fund allocations Funds will be distributed evenly amongst all eligible customers on the first business day of each month. Discover Energy customers wishing to donate directly to the Discover Energy community (helping Discover Energy customers on hardship) can do so through My Account, – Discover Energy Community Donations– and entering the amount you want to donate. This amount will be added to your next invoice as a charge titled – Kindness Pandemic – to be paid on the invoice due date. For our solar customers – if you have solar credits on your account you can opt to donate the solar credits $ for $ towards the Discover Energy Community via My Account – Discover Energy Donations – Solar Credit – and entering the amount you want to donate. This amount will be debited from your credit balance. Or customers wishing to pay it forward to the larger community can donate at go fund me https://www.gofundme.com/f/share-a-kindness-pandemic
Discover Energy – Cheaper, Smarter and Greener
2019-08-22
Australians have been hit year after year with rising power prices, until now! Household budgets have been put under stress due to large power companies’ excessive profits, network inefficiencies and old technologies. Discover Energy is combining the latest in digital technology, solar and batteries to form a Virtual Power Plant. Rather than a centralized coal fired power plant from the 1950’s, from the old power companies, we are combining thousands of solar and battery systems in the cloud to form a power plant that feeds the local area when needed.   We have achieved this through revolutionary software developed by our software engineers in-house, to connect solar and battery systems in the cloud to aggregate together to form one large power plant. Best of all, this technology allows you to have cheaper, smarter and greener energy fed to your home. Discover Energy is unique in the Australian electricity market. We are an energy retailer that focuses on renewable energy from solar panels and batteries. Our heritage is based in the solar industry with a focus on replacing our ageing energy generators with a new breed of localized power generation and storage. If just one fifth of the Australian solar households added a battery, it would provide the same energy storage capacity as the Snowy 2.0 project, achieved in half the time. You have the power to make a difference. There is an opportunity to become a part of a united and growing Home Solar Army, with new battery and distribution technology promising to transform our energy system from the bottom up. Currently, home solar installed without a battery is causing problems because it’s crowding the market when the sun shines in the middle of the day, when what we really need is to use it when we’re at home in the morning and evening. Batteries connected to our Virtual Power Plant is the solution. By switching your electricity company to Discover Energy you will Buy mostly power generated from rooftop solar and stored in batteriesIf you have solar and batteries, maximize your returns by profit sharing in the trading of your stored energyBe doing your bit to reduce carbon emissions in this countryBe a part of the revolution to renewable energySave money on cheaper, smarter and greener energy