Name our mascot and WIN a Robot
Name The DE robot – PLAY Hello this little character has just been launched into Discover Energy to add the smarts to our systems and make our services even better for our Discover Energy customers and is looking for a name ! Can you help? Simply Enter you details in the form below: YOU could be the lucky winner of a remote Control Robot Win a Remote Control Robot Intelligent Programmable Dancing Singing Robot with Infrared Controller Led Eyes Gesture Sensing Robot Kit Valued at over $80 dollars GENERAL COMPETITION TERMS AND CONDITIONS AND ENTRY RULES Robot mascot naming competion  a) Prize only includes 1 Intelligent Programmable Dancing Singing Robot with Infrared Controller Led Eyes Gesture Sensing Robot Kit b) The Winner will be chosen by Discover Energy and notified by email by 30th June 2020 – no other discussion will be entered into. All further rules apply as our standard competition rules stated below. These General Competition Entry Rules apply to all of Discover Energy’s competitions. They may be amended or varied from time to time by Discover Energy. Special Competition Rules may apply to particular competitions, in which case an addendum to these rules will be made for that competition. 1. Who May Enter The competition is not open to: (a) a person who is an employee, officer, servant, volunteer or contractor of Discover Energy or its related bodies corporate or associates or any of its agencies involved with this competition; (b) the spouse, de facto spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), of a person referred to in paragraph (a) above; (c) a person who has used or attempted to use any more than one name in order to qualify to win any contest run by Discover Energy; (d) a person who refuses to comply with or breaches any terms of these General Competition Entry Rules. All contestants acknowledge that Discover Energy can rely on this clause at any time, even if Discover Energy only learns of a person’s ineligibility after Discover Energy has nominated the person as the winner or awarded the prize. Return of the prize or payment of its value to Discover Energy can be required by Discover Energy if this occurs. 2. Prizes Notwithstanding anything else in these Rules, Discover Energy has absolute discretion in awarding prizes in a competition. In order to claim a prize in a competition, the winner must: (a) be eligible to enter under these General Competition Entry Rules and any Special Competition Rules; (b) be announced by Discover Energy as the winner of that prize by means determined by Discover Energy; (c) not be prohibited by any rule of law from using or otherwise enjoying the prize for which he or she has been announced as the winner; (d) demonstrate to Discover Energy’s satisfaction that he or she is the winner of the prize, and if necessary prove that he or she is not prohibited from using or otherwise enjoying the prize (for example, by producing photo-identification, such as a driver’s licence or passport, or signing a declaration to that effect); and (e) comply with any request made by Discover Energy under the General Competition Entry Rules or any Special Competition Rules that apply to that competition; and (f) only one (1) qualifier or winner per family per competition unless otherwise stipulated. Where the winner of a prize is below the lawful age to use or otherwise enjoy the relevant prize, Discover Energy may, in its absolute discretion, award the prize to the winner’s lawful parent or guardian or require the parent or guardian to sign an indemnity and consent for the winner to receive or participate in the prize. Prizes will only be awarded following winner validation and verification. Should a prize winner choose not to accept the prize allocated by Discover Energy, the prize will not be substituted with another prize. All prize items are valued inclusive of GST and Discover Energy takes no responsibility for any variation in item values. Any taxes which may be payable as a consequence of a winner receiving the prize are the sole responsibility of that winner. Prizes are non-transferable and may not be redeemed for cash. If the specified prize becomes unavailable, Discover Energy may substitute a prize of like or equal value. No prohibited prizes will be awarded. Winners will be notified by mail, telephone, email or by any other contact details provided by the winner.. If prizes are sent by post, they are generally sent via Australia Post or private courier. Any loss of prizes by a courier company or Australia Post is not the responsibility of Discover Energy. In that event, Discover Energy may or may not, in its discretion, replace the prize. Upon request by Discover Energy a copy of the General Competition Entry Rules and/or a signed receipt and acknowledgment must be signed and endorsed by any winner to indicate his/her understanding and acceptance of these terms. All unclaimed prizes after ninety days (90) days of being won will be forfeited, and a redraw may take place, all at Discover Energy’s discretion. In the event a winner chooses not to accept a prize, they forfeit any and all claims to the prize which can then be awarded to a competition runner up at the time at the discretion of Discover Energy. The judges’ decision is final and no correspondence will be entered into. 3. Exclusion of Liability Discover Energy takes no responsibility for the loss of prizes due to incorrect or imprecise delivery details provided by an entrant. Discover Energy makes no representations or warranties as to the quality/suitability/merchantability of any of the goods/services offered as prizes. Discover Energy shall not be liable for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained, as a result of accepting any prize or participation in any competition or prize, except for any liability which cannot be excluded by law. A person who enters a competition releases from and indemnifies Discover Energy from and against all liability, cost, loss or expense arising out of acceptance of any prize or participation in any competition including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise. A winner (or his or her parent or guardian as appropriate) may be required to sign and return any liability release and provided by Discover Energy and/or its contractors as a condition of the prize being awarded. Failure to return the signed releases and indemnities will result in the entitlement to the prize being forfeited and a selection of another winner. 4. Disqualification Discover Energy assumes no responsibility for any error, defect, delay, theft or unauthorised access to or alternation of entries. Subject to any written directions given under the applicable law, if for any reason, the competition is not capable of operating as planned, including infection by computer viruses, tampering, unauthorised intervention, fraud or any other causes beyond the control of Discover Energy which corrupts or affects the administration, security, fairness, or proper conduct of the competition, then Discover Energy reserves the right, at its sole discretion, to cancel, terminate, modify or suspend this competition. Discover Energy reserves the right, in its sole discretion, to disqualify any individual for: any reason
Share a Kindness Pandemic
A Sunny Story Acts of kindness happen in unexpected ways. It happened that way to Sunny Lee, the General Manager of Operations at Discover Energy, who had a leaking roof. Here is her story. Bassil Ayad from HBA Roofing Group and Sunny Lee, the General Manager of Operations at Discover Energy share some kindness (while social distancing) Hello I just want to share this wonderful thing that happened to me in the hope that it inspires you the same way. The story starts with a leaking roof. I have been wanting to fix it for a while, but I had not got around to it.  But, like so many people, I have been working from home lately due to the COVID-19 outbreak. So today, I called a roof tradesman to do the repair. I had never hired him before. He was prompt on time, and in under 30 minutes, my roof was fixed! I asked how much I owed him, and the tradesman said. “Don’t worry about the money. It was only 5-minute, job no need to pay. You know we all go through difficult times now with COVID-19, we are happy to help our neighbor.’   I was stunned by his generosity. I tried to pay him and thank him, but he refused. This one act of kindness really resonated with me. I thought this should not stop here. So, I would like to share this act of kindness with our Discover Energy community members. The reason is to start something small that we can have control of when everything-else seems totally out of control these days.  You may think this is publicity from Discover Energy. It isn’t. It’s about passing on the kindness I was given. I hope, there will be people who would be touched by this story. I will donate for the money which would have been paid to the tradesman to one of our Discover Energy customers who are currently unable to make their energy payment due to COVID-19 pandemic. Discover Energy also donate to the customers who are currently having difficulty paying their energy bill.The credit will appear appeared as a “kindness pandemic credit” on the next bill as we wish to continue the spirit of the trade man’s act of kindness.If any fellow Discover Energy community members also wish to share this act of kindness, YOU can by sharing your credit balance and shout out to us by nominating the amount you wish to pay it forward to help other Discover Energy community members who are struggling to pay their energy bill. Please let us know at This is totally voluntary; you do not have any obligation to do anything if you don’t wish to. Be safe and take care of each other and your neighbours. Regards, Sunny Donate With your My Account Or donate to go fund me Starting from donations by Discover Energy staff we hope you can join us in helping valuable charities such as St Vincent de Paul Society that are helping people who are struggling to pay basic utilities like electricity. Or you can simply share some kindness and pay it forward.  DO YOU NEED ASSISTANCE? If you’re having difficulty paying your energy bill, you could be eligible for help through the Energy Accounts Payment Assistance (EAPA) Scheme. Speak with your electricity or gas supplier to find out what assistance might be available to you. If you’re not able to arrange a payment plan with your supplier, you can then contact an EAPA provider for an assessment. EAPA providers include St Vincent de Paul Society • Salvation Army Anglicare • Lifeline Mission Australia • Migrant Resource Centres • Independent Community and Neighbourhood Centres • Local Land Councils. Learn more here Keep an eye out for a bear in a window A nationwide teddy bear hunt is helping to keep children occupied during the country’s School closures during Covid-19 safety action, with tens of thousands of homes taking part, and people still aloud to pair up or walk for a brief respite of exercise and fresh air take advantage and keep an eye out for teddies. Inspired by the popular children’s book We’re Going on a Bear Hunt, by Michael Rosen, the real-life bear hunt has been spotted in homes across Australia. Join in the fun and place a teddy bear in your street-facing window, allowing local children to “hunt” for bears in your neighborhood. OK card initiative for the elderly OK cards are appearing in the windows of elderly Australians. The cards are a unique way to ensure the wellbeing of our elderly neigbours during the coronavirus outbreak. The I’m OK cards show one side of the card colored green with a happy face and the other side colored red with a sad face.  Elderly who are in a lockdown can present the card in their window – Green for OK but if you see red you can lend some help and check-in (from a distance).We have created some downloadable has created special red and green cards for their home care clients to display in their windows to let the organisation know if they need help. “I’m OK cards”, with one side of the card coloured green with a happy face and the other side coloured red with a sad face. DOWNLOAD A PRINTABLE OK CARD Kindness on the Sidewalk We spotted this happening around Sydney this week as people woke up to messages of encouragement written in colourful chalk. this might be a fun way to surprise your neighbour and bring a smile. *Kindness Pandemic Any funds donated to the Discover Energy Community will be directly credited towards customers requiring assistance. Funds will be distributed evenly amongst eligible customers on the first day of each month. Funds are not transferable or refundable Credit amounts will appear on eligible customers invoices as a Discover Energy Community Fund credit. Eligibility: To be eligible to receive Discover Energy Community funds customers must: · Be a residential or small business customer; and · Have an active Discover Energy Account; and · Be participating in our hardship program; or · Be actively receiving payment assistance from Discover Energy effective from 20th March 2020 onwards. Fund allocations Funds will be distributed evenly amongst all eligible customers on the first business day of each month. Discover Energy customers wishing to donate directly to the Discover Energy community (helping Discover Energy customers on hardship) can do so through My Account, – Discover Energy Community Donations– and entering the amount you want to donate. This amount will be added to your next invoice as a charge titled – Kindness Pandemic – to be paid on the invoice due date. For our solar customers – if you have solar credits on your account you can opt to donate the solar credits $ for $ towards the Discover Energy Community via My Account – Discover Energy Donations – Solar Credit – and entering the amount you want to donate. This amount will be debited from your credit balance. Or customers wishing to pay it forward to the larger community can donate at go fund me
Discover Energy – Cheaper, Smarter and Greener
Australians have been hit year after year with rising power prices, until now! Household budgets have been put under stress due to large power companies’ excessive profits, network inefficiencies and old technologies. Discover Energy is combining the latest in digital technology, solar and batteries to form a Virtual Power Plant. Rather than a centralized coal fired power plant from the 1950’s, from the old power companies, we are combining thousands of solar and battery systems in the cloud to form a power plant that feeds the local area when needed.   We have achieved this through revolutionary software developed by our software engineers in-house, to connect solar and battery systems in the cloud to aggregate together to form one large power plant. Best of all, this technology allows you to have cheaper, smarter and greener energy fed to your home. Discover Energy is unique in the Australian electricity market. We are an energy retailer that focuses on renewable energy from solar panels and batteries. Our heritage is based in the solar industry with a focus on replacing our ageing energy generators with a new breed of localized power generation and storage. If just one fifth of the Australian solar households added a battery, it would provide the same energy storage capacity as the Snowy 2.0 project, achieved in half the time. You have the power to make a difference. There is an opportunity to become a part of a united and growing Home Solar Army, with new battery and distribution technology promising to transform our energy system from the bottom up. Currently, home solar installed without a battery is causing problems because it’s crowding the market when the sun shines in the middle of the day, when what we really need is to use it when we’re at home in the morning and evening. Batteries connected to our Virtual Power Plant is the solution. By switching your electricity company to Discover Energy you will Buy mostly power generated from rooftop solar and stored in batteriesIf you have solar and batteries, maximize your returns by profit sharing in the trading of your stored energyBe doing your bit to reduce carbon emissions in this countryBe a part of the revolution to renewable energySave money on cheaper, smarter and greener energy