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NSW energy faults & emergencies

Please use the numbers below, if you are experiencing a power outage or a loss of energy supply to your property. These are the numbers of the distribution companies responsible for supply in your area.

Distributor Distribution Zone (areas served) Map NMI prefixes 24 Hours Fault Numbers General Number
Essential Energy (formerly Country Energy)
 Essential Energy covers most of regional and rural New South Wales, including Albury, Bathurst, Dubbo, Grafton, Port Macquarie, Queanbeyan, Tamworth and Wagga Wagga. Map 400, 420, 440, 450 13 20 80 13 23 91
Ausgrid (formerly Energy Australia) www.ausgrid.com.au Sydney, Central Coast and Hunter regions of New South Wales, including Sydney, Barry, Merriwa, Nelson Bay, Scone and Waterfall. Map 410 13 13 88 410
Endeavour Energy (formerly Integral Energy) www.endeavourenergy.com.au Sydney's Greater West, the Southern Highlands and the Illawarra, including Blacktown, Campbelltown, Liverpool, Parramatta, Penrith and Wollongong. Map 431 13 20 80 13 23 91

VIC energy faults & emergencies

Please use the numbers below, if you are experiencing a power outage or a loss of energy supply to your property. These are the numbers of the distribution companies responsible for supply in your area.

Distributor Website 24 Hours Fault Numbers General Number
Jemena Electricity www.jemena.com.au 13 16 26 1300 131 871
United Energy www.ue.com.au 13 20 99 1300 131 689
Citipower www.powercor.com.au 13 12 80 1300 301 101
Powercor www.powercor.com.au 13 24 12 13 22 06
Ausnet Services www.ausnetservices.com.au 13 17 99 1300 360 795

SA energy faults & emergencies

Please use the numbers below, if you are experiencing a power outage or a loss of energy supply to your property. These are the numbers of the distribution companies responsible for supply in your area.

Distributor Website 24 Hours Fault Numbers General Number
SA Power Networks www.sapowernetworks.com.au 13 13 66 13 12 61

QLD energy faults & emergencies

Please use the numbers below, if you are experiencing a power outage or a loss of energy supply to your property. These are the numbers of the distribution companies responsible for supply in your area.

Distributor Distribution Zone (areas served) Map NMI prefixes 24 Hours Fault Numbers General Number
Energex (www.energex.com.au) South East Queensland stretching from the NSW border in the south to Gympie in the north. This includes the major population areas of Brisbane, the Gold and Sunshine Coasts, Ipswich, Redlands, Logan and Moreton Bay. Map 31,QB 13 62 62 13 12 53
Ergon (www.ergon.com.au) All other areas, regional Queensland from coastal and rural areas to the remote communities of outback Queensland and the Torres Strait Map 13 22 96 13 10 46